Privacy Policy

This Privacy Policy explains how Orzila ("we", "us", "our") collects, uses, shares, and protects information about you when you use our website, dashboard, and traffic-filtering services (collectively, the "Services").

1. Information we collect

We collect three categories of information:

Information you provide

• Account details (name, email, company, billing address)
• Payment information (processed via our payment partner; we do not store full card numbers)
• Campaign configurations (targeting parameters, destination URLs, source whitelists)
• Support correspondence and feedback

Information we collect automatically

• Usage data: pages visited, features used, timestamps, browser type, operating system
• Device data: IP address, device identifiers, screen size, language settings
• Cookies and similar technologies (see Section 6)

Information from third parties

• Traffic-source providers may pass us request metadata to enable verification
• Analytics and attribution platforms you connect via our API
• Authentication providers if you use single sign-on

2. How we use information

We use the information described above to:

• Operate, maintain, and improve the Services
• Filter, verify, and audit traffic delivered to your destinations
• Process payments and send billing communications
• Detect and prevent fraud, abuse, and policy violations
• Communicate with you about your account, security alerts, and product updates
• Comply with legal obligations and enforce our agreements

3. Legal bases for processing (EEA / UK)

If you are in the European Economic Area or the United Kingdom, we process your personal data based on one or more of the following legal bases: performance of a contract with you, our legitimate interests (operating and improving the Services, fraud prevention), your consent (where required, for example for non-essential cookies), and compliance with legal obligations.

4. How we share information

We do not sell your personal information. We share information only in these circumstances:

• Service providers: hosting, payment processing, email delivery, customer support tooling, and analytics. These providers are bound by contractual obligations to protect your data.
• Supply partners: when delivery requires it, we share campaign parameters (but not your account details) with vetted traffic-source partners.
• Legal and safety: when required by law, court order, or to protect rights, property, or safety.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to you.
• With your consent: where you direct us to share information.

5. Data retention

We retain personal information for as long as your account is active and for a reasonable period afterwards to comply with legal obligations, resolve disputes, and enforce our agreements. Aggregated or anonymized data may be retained longer for analytical purposes.

6. Cookies and tracking

We use cookies and similar technologies for authentication, security, preference storage, and performance measurement. You can control cookies through your browser settings; blocking essential cookies may affect functionality.

7. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, port, or restrict processing of your personal information, and to object to certain uses or withdraw consent. To exercise these rights, email info@orzila.com. We will respond within applicable legal timeframes.

8. International transfers

Orzila operates internationally. Your information may be processed in countries other than your own, including jurisdictions that may not provide the same level of data protection as your home country. We use appropriate safeguards (such as standard contractual clauses) where required.

9. Security

We use industry-standard safeguards including encryption in transit (TLS), encryption at rest, role-based access controls, audit logging, and regular security reviews. No system is perfectly secure; if we become aware of a security incident affecting your information, we will notify you in accordance with applicable law.

10. Children

Orzila is not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us at info@orzila.com and we will delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the Services or by email. The "Last updated" date at the top reflects the most recent revision.

12. Contact

Questions about this policy or our data practices? Reach us at info@orzila.com or through our LinkedIn page.